Refunds, Returns, and Exchanges
This contains policy and frequently asked questions regarding refund, return, and exchange.
Refunds, Returns, and Exchange Policy
If for any reason you are not delighted with your purchase, we have a 30-day satisfaction guarantee and refund policy, which means you have 30 days after receiving your item(s) to request a refund. Each order includes a pre-paid return label for easy
How do I process a Return or Refund?
To initiate a return, you may use the pre-paid return label included in your original order. If you do not receive a pre-paid return label with your original order, please contact us via email at [email protected] or via Live Chat.
How do I process an Exchanges?
To process an exchange, you may use the pre-paid return label included in your original order. Please include a copy of your packing slip or a note with your name, contact information, order number, and the list of items you'd like to exchange. If yo
What do I do if I received a damaged item?
You can send us an email at [email protected] or call (800) 848-4650 within 30 days so that we may further assist you.